Bento Sushi was established in 1996 and we are the largest and fastest growing sushi company across Northeastern United States and Canada. Today, Bento Sushi runs over 550 sushi bars and delivers sushi to over 1,300 locations from six factories. We can be found in leading grocery chains, street-front locations, office towers, shopping malls, airports, colleges, universities and hospitals. We bring together a dynamic team of people with diverse backgrounds, experience and talent. Together we create exceptional guest experience serving handcrafted sushi each and every day. If you are looking to join a fun, friendly and exciting workplace environment where you can truly take pride in your work, the opportunities are endless.
Food Service Area Supervisor
Bento Sushi is looking for an experienced Food Service Area Supervisor to join our team in Edmonton, Alberta.
The Area Supervisor is responsible for managing assigned Sushi Bars in their assigned region. This includes developing, supervising and coaching team members to ensure the highest levels of product quality and guest service standards are achieved.
- Responsible for the overall day-to-day management and operations of assigned locations including people management, food safety, guest services, sales and food quality
- Accountable for recruiting, training, development and motivating hourly teammates.
- Daily store visits and monitoring of kiosks to ensure they are compliant with Bento regulatory requirements including quality assurance and food safety, health and safety standards and ensuring all required corrective action is taken promptly.
- Build and maintain strong customer relationships with store management and third party auditors.
- Execution of new store openings and implementing new product/program roll outs.
- Ensure that the labor and production plans are regularly amended to maximize profitability for each location through a combination of sales optimization and waste control.
- Ensure Daily Production Reports, payroll, checklists and reports are completed accurately for operational matters.
- Monthly inventory counts, Quality Assurance and Bento Compliance Audits.
- Additional duties as assigned.
- Minimum 1 year of food service management experience, preferably in a multi-unit environment
- Previous experience in the Sushi industry is preferable.
- Ability to adapt and succeed in a fast paced environment
- Ability to travel within an assigned region and with a flexible schedule to accommodate operational needs.
- Valid driver's license.
- Have strong communication skills in both oral and written English (Bi-lingual Korean is a plus).
- Must be self-motivated and guest focused oriented
- Ability to prioritize tasks and work well under pressure and deal with stressful situations