Bento Sushi

  • Head of Culinary & Product Development

    Posted Date 4 weeks ago(5/25/2018 1:59 PM)
    Job ID
    25 Centurian Drive
    # Positions
    Job Type
    Full Time
    Job Category
    Career Level
    Experienced, Management
    Years of Experience
  • Job Description

    Head of Culinary & Product Development


    The Head of Culinary & Product Development will provide high level expertise and creativity in the development and research for new and/or existing menu items, product categories and processes, to support the goals of the brand from a culinary and technical discipline. In conjunction with the Marketing, Purchasing and Operations teams, this position will manage the strategic direction for Bento Sushi’s culinary operations.



    • Innovative culinary development of products for all channels of business in both Canada and the USA which include:
      • Onsite fresh sushi (1 -3 day shelf-life)
      • Factory prepared sushi (6 day shelf-life)
      • Hot food products/programs
      • Equipment requirements/sourcing
    • On-going review of current products to identify opportunities and gaps,in order toimprove execution, profit and viability
    • Function in the capacity of Project Leader for all product development projects, from ideation/inception through introduction and full roll-out
    • Co-ordinates all product tasting/testing with Senior Brand Team. Compiles, evaluates and analyzes test results to provide recommendations and next steps
    • Recipe creation and documentation
    • Work closely with Purchasing team on sourcing, testing and production of new menu items and new ingredients; liaise directly with vendors and suppliers
    • Work closely with the Quality Assurance team,to monitor quality of all food and beverages being delivered from our suppliers and act urgently to resolve quality issues if they arise; act as the Culinary lead with the team on items related to shelf-life, sensory/microbial testing
    • Costing and maintenance for regional pricing, including US and Canada, and provide recommendations on retail pricing based on market knowledge and costs
    • Work closely with Training Team to bring new products and categories to market
    • Competitive reviews and trend evaluation in order to create pipeline of product innovation
    • Oversee and manage Product Development budget
    • Assist with preparation, styling and guidance of menu items for photo shoots, video content, and customer account meetings



    • Culinary Diploma or Degree
    • Bachelor’s Degree in Food Science, Food Technology or related field- would be an asset


    Knowledge, Skills and Abilities:

    • Passion for food, flavours, trends and recipe development
    • Strong exposure to Asian culinary influences especially Japanese (would be an asset)
    • Sushi experience / Rice knowledge / Seafood knowledge (would be an asset)
    • Must have thorough knowledge of food products, recipe and procedural writing, costing and manufacturing, plus an understanding of food service equipment knowledge and operations/operational workflow processes
    • Must have excellent communication and presentation skills; candidate must be comfortable being the “culinary” lead of Bento to potential and current B2B partners and end-users
    • Flexibility and “out of the box” mindsetin order to bring alternative solutions to the table
    • Must have a high degree of adaptability as product development is ever changing
    • Strong problem-solving skills and ability to work independently; requires independent, analytical and creative effort regarding proper procedures, planning of work and follow up
    • Hands-on mindset to accomplish tasks; requires adaptability to handle multiple projects simultaneously while addressing aggressive timetables for completion
    • Ability to work with cross-functional teams such as Training, Operations, Quality Assurance, Procurement
    • Basic knowledge of food production and processing at plant level; thorough knowledge of food safety standards, HAACP and Serve Safe Certification
    • CFIA and FDA Product Labelling knowledge (would be an asset)
    • SOP or operations guide use and development
    • Microsoft Office proficiency (Word, Excel, Powerpoint)
    • Minimal travel required



    Established in 1996, Bento Sushi is North America’s fastest growing sushi company with operations across United States and Canada. Today, Bento runs over 550 sushi bars, and delivers sushi from our six factories to over 1,300 locations. Bento Sushi can be found in leading grocery chains, street-front locations, office towers, shopping malls, airports, colleges, universities and hospitals, where we serve handcrafted sushi each and every day. We bring together a dynamic team of people with diverse backgrounds, experience and talent, to create an exceptional guest experience. If you are looking to join a fun, friendly and exciting workplace environment where you can truly take pride in your work, the opportunities are endless. For more information, please visit our website at


    We are committed to providing accommodations for persons with disabilities.  If you require accommodation, we will work with you to meet your needs.


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